Buku ini memberikan pedoman dan standar yang harus dicapai perpustakaan meliputi manajemen, layanan, sumber daya manusia, sarana prasarana, pengolahan, pelestarian, anggaran, kerjasama, dan koleksi.
This book is about marketing and marketingstrategy planning. And, at its essence, strategy planning is about figuring out how to do a superior job of satisfying customers. The author's take that po…